Michigan Family & Community Navigation

When the system feels tangled, we help you MAP a way through.

Michigan’s mental health, disability, Medicaid, CMH, waiver, benefits, and community-service systems can be difficult to navigate, especially when several systems are involved at once. The Village MAP™ helps you understand what applies to your situation, what questions to ask, and what steps to take next.

Virtual guidance for Michigan individuals, families, and caregivers.

Bring the pieces. We’ll help you see the path.

The Village MAP™

Tangled → understood → mapped → moving forward.

Start here

“I don’t even know where to start.”

Start where you are

You do not need to arrive organized.

Bring the complicated, disconnected, or overwhelming situation as it is. We help you start untangling the pieces so the next conversation, meeting, or decision feels more manageable.

When the system becomes a web

Sometimes it isn’t one problem. It’s five systems connected to each other.

Mental health, CMH, disability, Medicaid, waivers, housing, transportation, benefits, school transition, employment, caregiving, healthcare, and community supports can overlap in ways that are hard to see when you are living inside the situation.

We help you understand how the pieces fit together.

A connected sequence: CMH connects to Medicaid, waivers, disability services, benefits, housing, healthcare, and community supports.

  1. CMH
  2. Medicaid
  3. Waivers
  4. Disability Services
  5. Benefits
  6. Housing
  7. Healthcare
  8. Community Supports
Every family’s web is different. A MAP helps you see where one call, program, or decision may affect another.

How we help

From “Who do I call?” to “Now I know what to do next.”

  1. 01

    Look at the whole situation

    We begin with what is happening now, who is involved, what has already been tried, and what feels most pressing. You do not have to organize it before you arrive.

  2. 02

    Untangle the system

    Together, we name the systems that may be touching your situation, what they each do, what may connect, and the questions that can help clarify the next move.

  3. 03

    MAP your next steps

    Leave with a practical roadmap: priorities to consider, conversations to prepare for, documents to gather, and a clearer sense of what to do next.

The Village MAP™

Bring us the tangled situation. Leave with a clearer path forward.

01

Tell us what’s happening

Share the people, concerns, services, barriers, and hopes already in the picture.

02

Untangle the systems

Look at the programs, agencies, supports, and practical questions that may be connected.

03

Build your MAP

Create a grounded next-step roadmap for what to ask, gather, explore, and prioritize.

More than a referral

You probably don’t need another list of phone numbers.

Referrals alone do not explain how to access a resource, whether it is relevant to your situation, what questions to ask, or how one program connects to another. A Village MAP brings the context around the resource into view.

Resources are helpful. A roadmap is better.

Common starting points

Michigan systems have their own language. You do not have to learn it all alone.

We can help you prepare for the questions and connections that may matter in situations like these. A MAP does not determine eligibility, approvals, or outcomes.

01

CMH and local supports

Understanding where Community Mental Health may fit and what to ask first.

02

Medicaid pathways and waivers

Making sense of Medicaid-related programs and waiver language without assuming an outcome.

03

Developmental disability services

Sorting through supports, planning conversations, and practical questions about daily life.

04

Community Living Supports

Getting oriented to CLS and how it may relate to routines, independence, and support needs.

05

Person-centered planning

Preparing for a planning meeting with clearer goals and questions.

06

Children, adults, and transitions

Thinking through changing needs, including school-to-adult transitions.

07

SSI/SSDI and benefits

Finding the right questions and next resources around income and public benefits.

08

Housing and hospital transitions

Organizing what needs attention when home, housing, or a community transition is part of the picture.

09

Substance-use and caregiving resources

Exploring community resources for families supporting someone or caring for an aging parent.

10

Disconnected agencies

Making sense of conflicting information, transfers, and systems that do not seem to communicate.

Start where you are

You don’t need to have everything figured out before you call.

Explore the level of guidance that matches the amount of support you need. Service details will be shared as they become available.

01Quick MAP
02Village MAP Session
03Comprehensive Village MAP
04Ongoing Family Navigation

You don’t have to untangle it alone

When life gets complicated, get a MAP.

You do not need to know the right agency, the right term, or the perfect next move before you begin. Bring the situation. We will help you make a plan for what comes next.

The Village MAP™ provides educational resource navigation and planning guidance. It is not an emergency, medical, legal, or crisis-response service and does not determine eligibility, approvals, or outcomes. If there is immediate danger or an urgent emergency, call 911 or 988.